Returns & Exchanges
At LiberNovo, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel, covering any previous shipping marks.
Drop Off and Refund
Hand your package to the designated carrier; once we inspect the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing